CAREERS

We believe that Technically, People Matter. If that is an experience you’d like to help us craft, and a culture you’d like to live within, please apply to one of our open positions below.

TTx is an information technology focused provider of best in class products, intentional customer-centric service rooted in our beliefs that people matter, credibility is vital, and the future deserves great care in our present actions.  We strive to become the most trusted technology partner in our market and to inspire others to believe that people matter in our industry and beyond. We are currently accepting applications for the following positions.

Technical Support Analyst – Voice | Senior Systems Engineer (x2) | Network Engineer

Technical Support Analyst – Voice

TTx is adding to our growing team with the addition of a Technical Support Analyst – Voice. Ideal candidates will have a passion for technology, excellent customer service skills, excel working in a team environment, and a desire to grow their existing skill set within the product offerings of TTx.  The primary responsibilities of the Technical Support Analyst – Voice are working in a NOC to provide tier 1 and tier 2 technical support for the ShoreTel VoIP system, working tickets from creation to resolution, escalating to appropriate engineering teams as necessary, and communicating directly with clients to guarantee customer satisfaction.

Senior Systems Engineer (x2)

We are currently hiring 2 Senior Systems Engieers. Successful candidates will have a passion for technology, excellent customer service skills, excel working in a team environment, and have a desire to grow their existing skill set within the product offerings of TTx. The primary responsibilities of the Senior Systems Engineer will be daily support and maintenance of TTx Managed Service client systems and successful execution of TTx contracted server projects. The Senior Systems Engineer will act as the subject matter expert for SAN Technologies, Virtualization, and Microsoft Server Operating Systems/Roles.

Network Engineer

Successful candidates will have a passion for technology, excellent customer service skills, excel working in a team environment, and have a desire to grow their existing skill set within the product offerings of TTx. The primary responsibilities of the Network Engineer will be daily support and maintenance of TTx Managed Service client systems and successful execution of TTx contracted projects.

Job functions include providing tier 2 and tier 3 technical support on network service requests, perform cross-platform collaboration with system and voice teams to isolate technical issues, escalate issues to vendors, conduct site surveys, pre-deployment network discovery, network diagraming /documentation, and participation in an emergency on-call rotation to support TTx contracted clients.




Technical Support Analyst
Senior Systems Engineer