The Challenge: Why Do I Need to Consider Migrating my current Shortel Phone System? Mitel has made it clear to its partners that the “new” software, MiVoice Connect, is the platform that will be supported moving forward. Mitel’s current press release states that ShoreTel 14.2 will officially be at End of Life (EoL) in November […]

We understand that upgrading your business phone system is a huge decision. Our goal is to empower you with honest and reliable cost information to help you appropriately plan and budget for your project. This UC / UCaaS Business Phone System cost and pricing guide will help you develop an initial budget and plan for […]

Deployment-day communication challenges, even if they are relatively easy to solve, create high visibility frustration that cuts through every layer of the org chart. TTx has witnessed first-hand how implementation support can alleviate the unnecessary stresses and challenges of a UCaaS deployment.  After decades of adding value to UC providers’ products by ensuring that the […]

This article answers the question, “What are the most important factors that I (as an IT Director or CIO) should consider as I evaluate an upgrade to my Unified Communications solution?”   And, outlines the 3 steps that every organization should go through before executing on digital initiatives that involve UC / UCaaS.     […]

  TTx guides multiple organizations from small businesses through enterprise-level national organizations through the decision-making process of upgrading their voice system on an ongoing basis. Over the last 5 years, there has been a dynamic increase in the percentage of customers who have determined that a UCaaS solution is right for them. But, the market […]