Top 3 factors in choosing a phone system for my business

Start with my business objectives, end with the ideal solution.

Am I a great fit for a cloud or premise business phone system?

If you are genuinely asking that question, you have found that features, integrations, and end-points are very similar within all of the mature enterprise business phone solutions on the market today. At TTx, we advise you to start defining and prioritizing the most important business objectives driving your decision. We’ve been consulting clients through this model since cloud phone systems became a viable option, and it really comes down to how you would answer these three questions for yourself:

  • How does my finance team want to pay for this expense in the budget? (Capital or Operational Expense)
  • Where do I want to put the hardware? (in my server room, or in the cloud)?
  • How do I want to manage this system? (with my internal staff, or outsourced as a part of the overall solution)

Answer the questions below  – starting with your objectives – and see our recommendation.

Capital vs Operational Expense


My organization has traditionally budgeted for technology and we're going to pay for this upgrade or new system as a capital expense. I value the lowest total cost of ownership over the lifetime of the solution I purchase.

OPEX Model

It is either easier or more beneficial to view your system through the SaaS model and pay for it as an operational expense (UCaaS). You value the consistency and predictability of the expenses related to your technology systems.

In-house vs Outsourced Management

Manage Internally

After deployment, I'll continue to manage your system internally with my existing team. I value the control, security, and flexibility of owning that responsibility.

Outsourced Management

After deployment, I want a 3rd party to handle the management of my phone system. I want to keep my IT team focused on their core competencies or more valuable facets of our organizational responsibilities.

In my building vs In the Cloud

In my building

I want to put the hardware in my building. I value security, quality of service, and control.


I don't want to have phone system hardware on-site. I may have many small locations or a large remote workforce, or I may be purchasing a phone system for the first time. I value flexibility, speed of deployment, and ease of management.

Your Selections

Make your selections above.

Our Solution

View the TTx solution that is the best fit for your organization

Your results are being processed.

We have a team of dedicated customer service representatives who can provide a recommendation based on your selections, but that will only be valuable if we can show it to you! Give us your basic information and we'd be happy to provide you with our recommended solution.